Managing is Sales: Be Someone Worth Following

[1:15] Mike introduces the topic of managing employees, customers, tenants, and subcontractors, explaining why managing is part of sales.

[10:45] A’marri discusses hiring lessons, trusting your gut with low-quality hires, and setting expectations early.

[23:15] Bob explains why the customer should never become the foreman and how strong management builds trust and repeat business.

[38:30] Dave talks about managing new employees, checking their work, and starting them with simple tasks to see how they listen.

[48:00] Lindsey shares how she manages customer expectations by offering practical solutions instead of forcing the wrong fit.