
Small Business Confidential
40+ year business owner, Mike Reilly, shares the dirty secrets of owning your own small business.
Episodes
47 episodes
How We're Using AI Both Personally And Professionally
Mike, Brook, and A’Marri share how they personally and professionally use AI — from handling emails and financial reports to streamlining business processes and even creative work.2:30 A’Marri explains how ChatGPT helps solve work problems ...
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Episode 47
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30:26

Where's My Money!
Mike, Brook and A'marri talk about collections and problem customers.How do you collect the money owed to you? When to do a deposit or a prepay? How to make sure you don't run into the same problems with the same customers.1:15 Mike kic...
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Episode 46
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21:08

Investing In Solar Power And Change
Part 1 involves a meeting with Alex who works in consulting and providing solar energy for businesses. Part 2 is a recap and follow up from Brook and Amarri on what they would like to see in Cleveland Heights as young residents.1:45 Mike la...
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Episode 45
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29:30

The Young Resident's Perspective On The Cleveland Heights Mayor
Brook and Amarri talk about what they are looking for from the new mayor of Cleveland Heights once they are elected.2:30 Brook introduces the topic: what younger Cleveland Heights residents want in the next mayor, highlighting the need for ...
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Episode 44
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22:21

Voices On The Margins and Laura Real Change Hong
Mike, Brook and A'marri talk about the mentality infecting a lot of Cleveland Heights residents that accepts the status quo and how the presence of Laura Hong who is running for mayor will hopefully shake things up.1:30 Mike introduces the ...
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Episode 43
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24:53

The Time Wasters
Mike, Brook and A'marri discuss their new process for hiring as well as learning lessons from the past, how people spend all their time looking for jobs instead of working them, how hiring is a stress tester for your managers as well as a quick...
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Episode 42
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40:45

The 2% Club
The 2% Club: where 2% of your customers give you 98% of your problems. How to recognize what it is and what to do about it.1:30 Mike introduces the concept of the "2% Club"—the small percentage of customers who create most of your problems—...
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Episode 41
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32:00

Leadership From A Male Perspective
MIke, Brook, and A’marri discuss what makes a great leader from a male perspective—drawing on books, movies, real-life work experience, and generational lessons. From setting expectations to leading with accountability, they unpack what leaders...
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Episode 40
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31:13

Be An Assassin About Being Decisive
Brook and A’marri talk about the importance of being decisive in business—how to manage your time, cut out stress, and stop letting small issues snowball. From management habits to mindset shifts, they share real tools for working smarter, not ...
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Episode 39
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33:08

Going Around The Track Again on Managing
One of the key pillars of success in business or real estate is knowing how to manage people. If you can’t manage people—or don’t learn how—it’s going to be an uphill struggle, to say the least. In this episode, Mike, Brook, and A’marri break d...
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Episode 38
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41:07

Why Aren’t You Sleeping On The Job?
Brook, Mike, and A’marri discuss the productivity benefits of mid-day naps, workouts, and unplugging—plus how recharging can lead to better problem-solving in business and real estate.1:00 Mike shares how business changes and legacy softwar...
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Episode 37
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35:55

The Power Of Scripting And Planning
Brook and Mike discuss the power of scripting and planning for quick Airbnb turnarounds and for selling properties.2:00 Mike introduces the idea of scripting your day and how vital it is for managing real estate and small business operation...
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Episode 36
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27:55

The Action Is The Juice
More of a general meeting between A'marri and Brook as they discuss the week, work they have, working with software developers, how to solve problems creatively, qualities needed to manage and lead and much more.2:00 Mike and Brook discuss ...
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Episode 35
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42:57

Water cooler talk; management, goal setting, hills and valleys of work, and Scott Galloway.
In this episode of Small Business Confidential, A'marri and Brook have a laid-back chat about their week at work, covering time management, goal setting, and getting things done. Brook talks about balancing work with having a newborn and how ro...
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Episode 34
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22:00

Why Do Artists Starve
Mike and Brook get into the details of why young people, or people who are fixated with their passion, they've got a vision, they're going to be an artist, but they don't have anything back office. They don't have any concept of money or paying...
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Episode 33
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25:20

Past Events Dictate Future Behaviors
Mike, Brook and A'marri discuss goal setting and strategic planning for your business. Your data should tell a story. Within that story are learning lessons that need to be applied to your new strategies. This goes for your bu...
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Episode 32
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42:33

Sun Luck Garden
In this episode of Small Business Confidential, hosts Mike and Brook Reilly explore the financial realities of running a business, focusing on managing cash flow, setting goals, and evaluating profitability. They share their experiences in cont...
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Episode 31
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30:24

New Years and Setting Goals
In this episode of New Years and Setting Goal, hosts Brook Reilly and A'marri discuss effective goal-setting strategies for personal and professional growth. They explore the importance of reflecting on past goals, setting actionable and realis...
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Episode 30
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29:57

The Art Of Managing (Whether You Like It Or Not)
There is an art to managing. Most people dont know how to do it. But you'll never learn how to do it if you think you know everything already. You have to acknowledge what you dont know and put the work in to learn it. The art of managing...
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Episode 29
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33:15

Processes, Spreadsheets and Procedures
Processes are essential for enhancing efficiency, productivity, and growth in business. While resistance to change may be common, understanding the benefits of streamlined processes can ultimately lead to success in both your business and perso...
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Episode 28
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32:26

No More Harvard Sports Guys
Being a Harvard graduate does not mean you will never make a mistake. Listen to Mike and Brook as they discuss the Cleveland Browns' mismanagement, particularly the impact of Harvard graduates Andrew Berry and Paul DePodesta. They discuss the B...
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Episode 27
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28:06

Managing, Setting Goals, Being Busy Vs Actually Making Money
2:11 Mike talks with Brook and A'marri about what they have learned in managing the business for the past couple of years.11:19 Mike talks about when things don't work out the way you expected. Are you blaming your customer, boss, or the pe...
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Episode 26
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29:35

Summer Job
If you are looking a summer job, there are several key factors to keep in mind to ensure that you find the right opportunity for you. In this episode, Mike discusses 5 things that you should keep in mind when looking for a summer job with Brook...
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Episode 25
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36:36

Small Businesses Need To Understand The Importance Of Processes
The success of a small business depends on efficient and effective processes, and continuous refining and optimizing these processes will ensure long-term success. Learn more about this topic in our latest episode. 4:48 Mike, Brook, an...
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Episode 24
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35:33
